Common Winterhalter Dishwasher Error Codes Ordered by Likelihood of Occurrence
Clogged or Blocked Drain System (Winterhalter Dishwasher Error Codes – Error 24, Error 6)
Error 24: The tank level remains too high for more than 30 seconds, often caused by a blocked site drain or a defective drain pump.
Solution: Check for blockages in the drain system and replace the drain pump if necessary.
Error 6: The drain pump is not working, causing the tank level to remain high for over 3 minutes.
Solution: Inspect and replace the drain pump if it is faulty.
Rinse and Spray System Issues (Error 5, Error 16)
Error 5: The final rinse pump or boiler level sensor is defective, or rinse jets are blocked, preventing the boiler from emptying within 60 seconds.
Solution: Replace the level sensor or unblock the rinse jets.
Error 16: The rinse aid container is empty, indicated by a signal lasting more than 30 seconds.
Solution: Top up the rinse aid to ensure proper operation.
Water Filling or Heating Problems (Winterhalter dishwasher error codes – Error 13, Error 8, Error 7)
Error 13: The tank filling time exceeds normal limits due to a closed water inlet, blocked filter, defective solenoid valve, or rinse pump issues.
Solution: Inspect and replace solenoid valves, rinse pumps, or filters as needed.
Error 8: The tank heating or power unit is defective, causing the tank temperature not to rise within 15 minutes.
Solution: Replace the tank heating elements or power unit.
Error 7: Boiler heating or power unit is defective, resulting in no temperature increase within 10 minutes.
Solution: Replace the heating element or power unit.
Temperature and Level Sensor Malfunctions (Error 1, Error 2, Error 3, Error 15)
Error 1: The level sensor tank has a short circuit, cable failure, or is improperly connected.
Solution: Replace the level sensor.
Error 2: The tank temperature sensor is defective due to a short circuit, cable failure, or improper connection.
Solution: Replace the temperature sensor.
Error 3: The boiler temperature sensor is malfunctioning, often due to cable or connection issues.
Solution: Replace the boiler temperature sensor.
Error 15: The boiler level sensor is defective, causing the water level in the tank to rise when the boiler should be empty.
Solution: Replace the boiler level sensor.
Electrical or Control Unit Failures (Winterhalter error codes – Error 23, Error 12)
Error 23: A main voltage failure is preventing the dishwasher from functioning correctly.
Solution: Check the electrical supply and resolve voltage issues.
Error 12: The bus cable or master-slave control unit is defective.
Solution: Replace the control unit.
Leak Detection and Overflow (Error 35, Error 26, Error 19)
Error 35: Water is detected in the base frame, triggering the leakage sensor (I6).
Solution: Inspect the machine for leaks and repair them promptly.
Error 26: The tank level rises even when the machine is switched off, causing the drain pump to remain active.
Solution: Inspect for leaks or a faulty valve and replace as necessary.
Error 19: High tank level is detected, even though the water inlet valve is closed.
Solution: Ensure the inlet valve is functioning correctly and inspect the drain pump.
Parameter or Calibration Issues (Winterhalter Dishwasher Error Codes – Error 18, Error 10)
Error 18: No parameter set is stored on P000, which cannot be set to 0 degrees.
Solution: Configure the parameter set correctly.
Error 10: The internal softener’s salt container is empty, or the TE/VE countdown device has expired.
Solution: Refill the salt container and reset the device as needed.
This reordered list highlights the most common issues you might encounter with your Winterhalter dishwasher, focusing first on drain and rinse system problems before addressing heating, sensor, and control unit failures. Always prioritise regular maintenance and inspections to minimise downtime and ensure your dishwasher operates at peak efficiency.
Winterhalter Error Codes and Their Solutions in order from 1 to 40.
This is the most comprehensive guide to Winterhalter error codes, designed to help you quickly identify and resolve issues with your commercial dishwasher. With detailed descriptions of each error and practical solutions, this resource ensures your kitchen stays operational and efficient. If you need further assistance, our expert team is available anytime to guide you through troubleshooting and finding the right replacement Winterhalter parts. Don’t hesitate to call us for support with any error code. For more advice from a maintenance perspective check out this link on winterhalter’s website.
Winterhalter Error 1
- Issue: Level sensor tank malfunction due to a short circuit, cable failure, or improper connection.
- Solution: Replace the level sensor. Replacement level sensors are available from FoodServiceSpares.com.
Winterhalter Error 2
- Issue: Tank temperature sensor malfunction caused by a short circuit, cable failure, or improper connection.
- Solution: Replace the temperature sensor. Replacement temperature sensors are available from FoodServiceSpares.com.
Winterhalter Error 3
- Issue: Boiler temperature sensor malfunction due to a short circuit, cable failure, or improper connection.
- Solution: Replace the boiler temperature sensor. Replacement sensors are available from FoodServiceSpares.com.
Winterhalter Error 4
- Issue: Wash pump or tank level sensor failure; tank level does not drop within 30 seconds.
- Solution: Replace the wash pump or tank level sensor. Parts are available from FoodServiceSpares.com.
Winterhalter Error 5
- Issue: Final rinse pump or boiler level sensor failure, or rinse jets are blocked; boiler does not empty within 60 seconds after activation.
- Solution: Replace the level sensor or rinse jet parts. Find replacements at FoodServiceSpares.com.
Winterhalter Error 6
- Issue: Drain pump malfunction; tank level does not drop within 3 minutes.
- Solution: Replace the drain pump. Parts are available from FoodServiceSpares.com.
Winterhalter Error 7
- Issue: Boiler heating or power unit malfunction; boiler temperature does not rise within 10 minutes.
- Solution: Replace heating elements or power units. Available at FoodServiceSpares.com.
Winterhalter Error 8
- Issue: Tank heating or power unit malfunction; tank temperature does not rise within 15 minutes.
- Solution: Replace tank heating elements. Parts are available from FoodServiceSpares.com.
Winterhalter Error 10
- Issue: Internal softener salt container is empty, or TE/VE countdown device has expired.
- Solution: Refill the salt container or reset the device.
Winterhalter Error 12
- Issue: Defective bus cable master-slave (control unit).
- Solution: Replace the control unit. Replacement parts are available from FoodServiceSpares.com.
Winterhalter Error 13
- Issue: Tank filling time exceeded due to a closed water inlet, blocked filters or solenoid valve, defective solenoid valve or rinse pump, machine not watertight, or boiler heating malfunction.
- Solution: Replace solenoid valves, rinse pumps, or boiler heating elements. Parts are available at FoodServiceSpares.com.
Winterhalter Error 15
- Issue: Boiler level sensor malfunction; water level in the tank rises when the boiler should be empty.
- Solution: Replace the boiler level sensor. Replacements are available from FoodServiceSpares.com.
Winterhalter Error 16
- Issue: Rinse aid container empty; signal lasts for more than 30 seconds.
- Solution: Top up the rinse aid. Supplies are available from FoodServiceSpares.com.
Winterhalter Error 18
- Issue: No parameter set stored on P000; parameter set cannot be 0 degrees.
- Solution: Configure the parameter set correctly.
Winterhalter Error 19
- Issue: High tank level (more than 10 mm/min) despite water inlet valve being closed; drain pump is activated.
- Solution: Inspect the tank and ensure proper operation of the drain pump.
Winterhalter Error 23
- Issue: Main voltage failure.
- Solution: Check the electrical supply and resolve voltage issues.
Winterhalter Error 24
- Issue: Tank level remains too high for more than 30 seconds; site drain is blocked, or drain pump is defective.
- Solution: Replace the drain pump. Available from FoodServiceSpares.com.
Winterhalter Error 26
- Issue: Tank level rises even when the machine is switched off; drain pump remains active when the machine is off.
- Solution: Inspect the system for blockages or pump malfunctions.
Winterhalter Error 35
- Issue: Water detected in the base frame; leakage sensor (I6) is triggered.
- Solution: Inspect the machine for leaks and repair them.
Winterhalter Error 40
- Issue: Boiler level sensor malfunction due to a short circuit, cable failure, or improper connection.
- Solution: Replace the boiler level sensor. Replacements are available from FoodServiceSpares.com.