Privacy Policy

Foodservice Equipment Spares (FES) Limited may hold some personal information about you; this document explains why we have that information, how we use and handle it and your rights to that information.

What personal data do we hold?

We may hold the following six categories of personal information about you:
1 Name
2 Business email address
3 Business telephone number
4 Mobile phone number
5 Business address
6 Job title

Where did we get your data from?
Your personal data was collected from one of more of the following:
• A website that is in the public domain
• You provided us with the information eg email, letter, verbal, business card
• A third party

What is the purpose for holding your personal information?
Our lawful basis for holding your information is that we have a legitimate interest to provide you with information about our existing and new services that we believe will be of benefit to you.
What we do with your personal information?
We use your details so that we can communicate with you by email or phone regarding current projects / business development.
The personal information we hold is stored and processed securely in line with the UK government’s guidelines for Cyber security controls, Cyber Essentials*
Your personal information is held and processed in the UK only

What we don’t do with your personal information?
• We do not pass your information to anyone
• We do not use any automated systems relating to your personal data
• We do not use your information for profiling

How long do we keep your personal data?
The information we use is kept on an ongoing basis for as long as we have a legitimate interest to inform you of our services or inquire re. / use your services

What are your personal data rights?
If at any point you believe that the personal information we hold about you is incorrect, you want us to correct or delete that information, or you no longer want us to hold that information or contact you, you can exercise your rights under the current data protection laws. These rights include:
• Right of access
• Right to rectification
• Right to erasure
• Right to restriction of processing
• Right to data portability
• Right to object

For more information about your personal data rights please visit the Information Commissioner Office website at:

If you have an issue with any of the personal information that we hold, you can contact Caren on 01706 358121 /

If you are not satisfied with our response you can make a complaint to the Information Commissioner’s Office (ICO). Their Helpdesk number is 0303 123 1113

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