Welcome to the Repair and Support Hub for commercial catering equipment. Here you’ll find clear, guides to help diagnose and resolve common faults from dishwashers to ovens.
Each guide is designed to help you quickly identify the cause of an issue, follow practical repair checks, and determine whether a replacement part is required. If a repair is needed, you can easily browse the correct spare parts for your machine.
If your commercial dishwasher is experiencing drainage issues, follow this step-by-step diagnostic process:
Food debris, grease, and broken glass are the most common causes of drainage failure. Remove and thoroughly clean all filters, strainers, and the sump base.
Ensure the drain hose is not kinked, crushed, or blocked. Check the connection to the sink waste or standpipe for backflow or restriction.
Listen for pump operation during the drain cycle. A humming sound without water movement may indicate a jammed or failed pump impeller.
A stuck or faulty float switch may incorrectly signal that water is still present, preventing the drain cycle from activating.
Blocked sink wastes, incorrect installation, or shared drainage lines can also cause water to remain in the machine.
Although most cases are caused by blockages, when parts are required, the most commonly replaced components are:
Browse our full range of commercial dishwasher spare parts to find the correct replacement for your model.
If your commercial fridge is not cooling effectively, check the following:
Damaged or worn door seals allow warm air to enter, forcing the unit to overwork and lose cooling efficiency.
Ensure condenser vents are not blocked and there is sufficient airflow around the unit.
Dust and grease buildup on condenser coils is a leading cause of poor cooling performance.
Incorrect calibration or faulty thermostats may prevent the fridge from reaching the correct temperature.
If the evaporator fan is not working, cold air will not circulate properly inside the cabinet.
When repairs are required, the most frequently replaced fridge components include:
View our range of commercial refrigeration spare parts for compatible replacements.
Uneven heating in commercial ovens is typically caused by airflow, heating element, or temperature control issues.
A partially failed element can still heat but will create uneven cooking results.
If the fan is not circulating heat properly, hot spots and cold zones will form inside the cavity.
A faulty thermostat may incorrectly regulate temperature, leading to inconsistent cooking performance.
Heat loss from damaged door seals can significantly affect internal temperature stability.
Incorrect calibration can cause long-term uneven cooking results even if components are working.
When resolving uneven heating issues, the most frequently replaced parts are:
Browse our full range of commercial oven spare parts to restore performance and efficiency.
